Publishing Principles
Table of Contents
Introduction
We publish a large and growing body of information about social media, digital marketing, creator growth, online platforms, business, Sizzle Social Services and other subjects that can change quickly.
Although we aim to verify material information before publication, errors can occur and previously accurate information can become outdated.
This Corrections Policy explains how Sizzle Social identifies, reviews, corrects and communicates material errors in published content.
Our Commitment to Accuracy
We aim to ensure that factual information published by Sizzle Social is:
accurate;
properly contextualised;
supported by appropriate sources where necessary;
clear enough not to create a materially misleading impression; and
updated where significant new information makes an existing statement inaccurate.
When we identify a genuine error, our objective is to correct the information rather than defend an inaccurate publication simply because it has already been published.
Our wider editorial standards are set out in the Sizzle Social Publishing Principles.
What We Correct
Factual Errors
We correct material factual inaccuracies when they are identified and verified.
These may include incorrect:
names;
dates;
figures;
statistics;
quotations;
platform features;
technical information;
product information;
Service information;
legal or regulatory information;
company information;
links;
descriptions of events; or
other objectively verifiable facts.
Materially Misleading Information
A statement does not always need to be technically false to require correction.
We may revise information where the wording, omitted context or presentation creates a materially misleading impression.
Outdated Information
Some Sizzle Social content concerns subjects that change frequently.
This includes information about:
social media algorithms;
platform features;
verification systems;
monetisation;
advertising;
platform policies;
digital tools;
Sizzle Social Services;
product availability;
technology;
laws and regulations; and
industry practices.
Where previously accurate information has become materially outdated, we may update the publication to reflect current information.
Technical Errors
We may also correct technical publishing problems such as:
broken links;
incorrect internal links;
missing images;
incorrectly displayed tables;
formatting errors;
broken embeds;
incorrect metadata; or
other technical issues affecting the usefulness or accuracy of a page.
Errors That Change Meaning
Spelling or grammatical mistakes may require correction where they change or materially obscure the intended meaning.
Minor typographical errors that do not affect meaning may be corrected without a formal correction notice.
Corrections and Updates Are Different
Corrections
A correction addresses something that was inaccurate, materially misleading or incorrectly presented when published.
Examples may include:
correcting an incorrect statistic;
replacing the wrong date;
correcting a company name;
fixing an inaccurate description of a platform feature;
correcting a material factual claim; or
clarifying wording that created an unintended misleading impression.
Updates
An update adds new information or brings existing content up to date without necessarily meaning that the original publication was wrong.
Examples may include:
adding a newly released social media feature;
updating an article after a platform changes its interface;
adding newer statistics;
expanding a guide;
adding new examples;
updating available Sizzle Social features; or
refreshing an older article with current information.
We do not describe every content update as a correction.
Minor Editorial Changes
Routine Edits
Minor edits may be made without a formal correction notice where they do not materially change the meaning of the publication.
These may include:
spelling;
punctuation;
grammar;
formatting;
readability improvements;
sentence restructuring;
broken links;
image replacement;
metadata improvements; or
minor stylistic changes.
Such edits are part of ordinary editorial maintenance.
Material Corrections
Significant Factual Changes
Where a correction materially changes the meaning, conclusion or factual basis of a publication, greater transparency may be appropriate.
Depending on the circumstances, we may:
update the relevant passage;
add a correction or update note;
identify what was changed;
identify when the correction was made;
update the page’s modification date; or
explain why the previous information was incorrect.
The form of disclosure should be proportionate to the significance of the error.
No Silent Material Rewriting
Where an article contained a serious factual error and correcting it substantially changes what readers were originally told, we generally aim not to make the correction in a manner that conceals the existence of the original mistake.
This does not mean that every sentence-level edit requires a public change log.
How to Report an Error
Reader Correction Requests
Readers are encouraged to tell us when they believe Sizzle Social has published inaccurate or outdated information.
Correction requests may be submitted through:
Email: contact@sizzlesocial.ng
Support Portal: https://sizzlesocial.ng/contact/ticket/
Where possible, please include:
the URL of the affected page;
the statement believed to be incorrect;
an explanation of the issue;
the correct information, where known;
supporting source or evidence, where available; and
any other context that may help us review the matter.
A correction request does not need to use legal or technical language.
How We Review Correction Requests
Verification Before Correction
We do not automatically alter published information merely because someone disputes it.
When a potential error is reported, we may review:
the original source;
primary documentation;
official platform information;
government or regulatory sources;
company announcements;
technical documentation;
reputable secondary reporting;
archived versions;
Sizzle Social operational records; or
other evidence relevant to the claim.
The appropriate source depends on the subject.
Primary Sources
Where reasonably available, primary or authoritative sources are generally preferred for resolving material factual disputes.
For example, information concerning a social media platform may be checked against that platform’s own documentation where appropriate.
Information concerning law or regulation should ordinarily be checked against legislation, regulators or other authoritative legal sources.
Conflicting Sources
Where credible sources conflict, we may:
investigate further;
qualify the statement;
identify the uncertainty;
attribute competing claims;
remove an unsupported assertion; or
postpone a substantive correction until the facts can reasonably be established.
We should not present uncertainty as certainty simply to resolve an editorial dispute quickly.
Our Correction Process
Review
The reported issue is reviewed to determine whether the publication contains:
a factual error;
outdated information;
misleading context;
a technical issue;
an opinion disagreement; or
no identifiable error.
Verification
Where factual accuracy is disputed, relevant sources and evidence are checked.
Correction
If a material error is confirmed, the publication is corrected as appropriate.
Transparency
Where the correction substantially affects the original meaning or conclusion, an appropriate correction or update notice may be added.
Follow-Up
Where a reader directly reported a significant error and provided usable contact information, we may notify the reader after the review where appropriate.
Disagreement Is Not Necessarily an Error
Not every disagreement with Sizzle Social content requires a correction.
Published content may contain:
analysis;
opinion;
interpretation;
editorial judgement;
recommendations;
predictions; or
commentary.
Reasonable people may disagree about such matters.
We will generally correct an opinion-based statement only where the underlying factual foundation is materially inaccurate or the statement is presented as objective fact when it should not be.
Corrections to Sizzle Social Product Information
Current Platform Information
Where published editorial content contains outdated information concerning Sizzle Social itself, we aim to update it when the discrepancy becomes known.
This may include changes relating to:
available Services;
product features;
payment methods;
Digital Products;
account functionality;
API capabilities;
reseller Services; or
Platform processes.
Where a dedicated Service page, Platform interface or legal policy contains newer information than an older editorial article, the more current authoritative Sizzle Social source should generally be relied upon.
Corrections to Legal and Regulatory Content
Higher-Risk Information
Legal, regulatory, privacy, taxation and compliance information may change as legislation, guidance and regulatory interpretation evolve.
Where Sizzle Social publishes content in these areas, we aim to use authoritative sources and update materially outdated information when identified.
Such content is informational unless expressly stated otherwise and does not replace personalised professional advice.
Corrections to Statistics and Research
Source Accuracy
Where statistics or research findings are published, we aim to represent the source accurately.
If we discover that:
a figure was transcribed incorrectly;
a source was misinterpreted;
a statistic was attributed incorrectly;
data was materially out of date without adequate context; or
a study does not support the claim made,
the relevant statement may be corrected.
Changes to Original Sources
Where the original source later changes its figures or conclusions, we may update our content to reflect the newer information.
This will generally be treated as an update rather than an original Sizzle Social error where our initial reporting accurately reflected the source available at the time.
Headlines and Titles
Corrections to Misleading Headlines
Headlines and page titles should accurately reflect the substance of the content.
Where a headline materially overstates, misrepresents or contradicts the underlying article, it may be corrected independently of the body content.
SEO considerations do not justify maintaining a materially inaccurate headline.
Images and Captions
Visual Corrections
Where an image is:
incorrectly attributed;
incorrectly captioned;
associated with the wrong person or event;
misleading in context; or
otherwise materially inaccurate,
we may replace, remove or correct the image or accompanying information.
Published Dates and Updated Dates
Publication Date
Where available, the publication date identifies when content was originally published.
Updated Date
A page may display an updated date where it has undergone meaningful revision.
Updating a date should generally reflect a genuine content review or material update rather than being changed solely to make old content appear newly published.
Removing Content
Correction Is Usually Preferred
Where an error can reasonably be corrected, we generally prefer correcting the publication rather than deleting the entire page.
When Removal May Be Appropriate
Content may nevertheless be removed where:
the entire premise is materially inaccurate;
continued publication creates a legal or safety concern;
the page is obsolete and no longer useful;
the information cannot reasonably be corrected;
intellectual-property concerns require removal;
privacy considerations require removal; or
another legitimate editorial reason applies.
Removal does not necessarily mean that every statement on the page was inaccurate.
Reader Feedback and Corrections
Correction reports form part of the broader feedback we receive from readers and Users.
Our approach to reviewing and acting on suggestions, criticism and other feedback is explained in the Sizzle Social Actionable Feedback Policy.
Providing a correction does not guarantee that we will agree with the proposed change, but credible factual concerns will be considered in good faith.
No Retaliation for Reporting Errors
Sizzle Social shall not penalise a person solely for identifying a genuine or reasonably believed error in our published content.
This applies even where the reported error:
is embarrassing;
concerns Sizzle Social itself;
challenges a commercial claim;
exposes outdated information; or
requires a significant correction.
Good-faith correction reports help improve the quality of our published information.
Corrections and Commercial Interests
Sizzle Social is a commercial platform, but commercial interests should not determine whether an established factual error is corrected.
We do not intentionally retain materially inaccurate information simply because correcting it may be commercially inconvenient.
Likewise, we do not alter accurate information solely because an external person or company dislikes what has been published.
Requests to Change Accurate Content
A request to remove or modify accurate information will not automatically be treated as a correction request.
Such requests may instead involve:
privacy;
intellectual property;
legal rights;
confidentiality;
content removal;
editorial judgement; or
another issue.
Those requests will be considered under the appropriate Sizzle Social policy or applicable law.
Relationship With Our Publishing Principles
This Corrections Policy supports the standards established in the Sizzle Social Publishing Principles.
Our Publishing Principles explain our broader approach to:
accuracy;
research;
source quality;
editorial review;
transparency;
commercial content;
responsible claims; and
AI-assisted publishing.
Accountability
Responsibility for correcting Sizzle Social content ultimately rests with Sizzle Social and Sizzle Digital Technologies.
Use of:
external writers;
freelancers;
contributors;
researchers;
automated tools;
artificial intelligence; or
third-party information
does not remove our responsibility for reviewing material errors published under the Sizzle Social name.
Changes to This Policy
This Corrections Policy may be updated as our editorial processes, publishing systems and content operations evolve.
The Last Updated date above identifies the current published version.
Changes to this Policy do not prevent us from correcting previously published content according to the standards reasonably applicable at the time of review.
Contact Us
Potential errors or correction requests may be submitted through:
Sizzle Digital Technologies
Platform: Sizzle Social
Website: https://sizzlesocial.ng
Email: contact@sizzlesocial.ng
Support Portal: https://sizzlesocial.ng/contact/ticket/
Please include the affected page URL and enough information for us to understand the potential error.
Our Commitment
Sizzle Social aims to publish accurate and useful information, but accuracy also requires being willing to correct the record when necessary.
When a material mistake is identified, our approach is straightforward: verify it, correct it, and be appropriately transparent about significant changes.
We believe acknowledging and correcting genuine errors strengthens the reliability of our content and the trust readers place in Sizzle Social.
