We recently identified an issue affecting some payments made through our Virtual Account funding system. As a result, a number of successful transfers were not automatically credited to customer wallets as expected.
Our team has investigated and resolved the issue, and all affected payments that were successfully received have now been reviewed and credited accordingly.
If you made a payment through your Virtual Account and believe your wallet has still not been funded, please contact our support team here with your payment details so we can investigate and assist you promptly.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue.
Thank you for choosing Sizzle Social.
